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Resources

IT Support

SIMCenter is supported by Engineering Technology Services (ETS). You can report problems through their site at go.osu.edu/ets.

To request software or hardware please use the SIMCenter online request form below.

If you need to reach a Service Desk Representative during business hours you can call (614) 688-2828.

Tickets are monitored daily until 10:00 pm, but only emergencies are addressed after business hours.

Business Hours: Monday through Friday, 7:00 am - 5:00 pm.

SIMCenter Requests

To help streamline resource requests from our affiliated faculty we've created an  online request form.

You can use this for:

  • software
  • hardware/equipment
  • storage limit issues
  • assistance from SIMCenter research staff
  • initiating new SIMCenter/OSC accounts
  • requesting space within SIMCenter